Frequently Asked Questions
WHERE CAN YOU SHIP?
We can ship anywhere in the USA.
Contact us about international shipping rates too!
HOW LONG DOES IT TAKE TO SHIP?
We take great care to ensure that your purchase reaches you promptly and in excellent condition.
Orders placed before 2:00PM MST (Monday, Thursday, Saturday) are dispatched from our warehouse the same day, subject to stock availability and any security checks.
Orders placed on Sunday will be shipped the following day (Monday) as USPS is closed on Sunday.
Orders placed on (Tuesday and Wednesday) will be shipped on Thursday.
**All subject to change with holiday schedules.**
After processing, your order will be shipped using USPS Priority Mail.
This means your package should arrive in 3-5 days once shipped.
Prices and shipping times vary for crated shipments.
If your delicate specimen is over 70lbs we will refer you to our local Crating company for safer freight shipping! **At customer's expense.**
CAN I REQUEST A SPECIFIC STONE FROM YOU?
If you have a special stone in mind, let us know! We have a very wide variety of international mineral specimens as well as home décor, lighting, accessories, and jewelry at our storefront and in our warehouse. Just let us know what you are looking for!
We will search our inventory and our sources to help find the perfect piece for you!
Send us a request via the "contact us" form.
WHEN IS YOUR STOREFRONT OPEN?
Our store is open daily from 9am-6pm. We are in the heart of Taos, NM and closed only on Christmas Day and during Fiestas De Taos (July 19-21 2019).